Information
Privacy Policy
This policy explains how Le Chocolat Brooklyn collects, uses and protects the information you share with us.
Information We Collect
When you contact us or place an order, we may collect your name, email address, phone number, delivery or pickup details, order information, and any messages you send us. Our website may also collect limited technical information, such as browser and device type, needed to operate and secure the site.
How We Use Your Information
We use your information to respond to inquiries, process and fulfill orders, arrange pickup or delivery, provide customer support, and maintain our website. We send promotional emails only to customers who choose to subscribe, and you may opt out at any time.
Payments and Third-Party Services
Card payments, when offered online, are processed securely by a third-party payment provider; we do not store full card numbers and will never request card details by email. We share information only as necessary with trusted providers that help us operate our business, such as payment, website, email, and delivery services. We do not sell or rent customer information.
Data Retention and Security
We retain order and contact records only as long as needed to operate our business, resolve issues, and meet legal obligations. We take reasonable measures to protect your information; however, no method of online transmission or storage is completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to records we are required to keep. You may unsubscribe from promotional emails at any time.
Updates and Contact
We may update this Privacy Policy from time to time; changes take effect when posted on this page. If you have any questions, please call (718) 437-5734 or email lechocolatbrooklyn@gmail.com.